Janice Smith

Janice Smith Excellence Canada
Associate, Organizational Excellence Professional

Janice is an engagement-centric Human Resources and Excellence leader, with a broad range of experience within all aspects of the Human Resources function and Talent lifecycle. She demonstrates exceptional strategic principles in driving organizational effectiveness and performance.


Skill Highlights

  • Strategic Planning
  • Employee Engagement
  • Talent Metrics and Analytics
  • Proficient in Business Operations
  • Holistic approach to Excellence initiatives
  • Skilled Facilitator
  • Diversity and Inclusion Strategist
  • Executive Coach and Mentor


Champion Excellence

As Director of People and Organizational Performance, Janice led Delta Hotels and Resorts through the Excellence Business Assessment and related initiatives at each business unit in order to strategically drive business performance through a holistic continuous improvement approach. She successfully led the bid to secure Excellence Canada’s Order of Excellence, Gold Healthy Workplace and Quality Awards.


Employee Engagement

Partnered closely with Aon Hewitt to explore opportunities to drive employee engagement and ensure alignment to organizational performance. Supported the brand to positively impact engagement levels.


Diversity and Inclusion

As a member of its Board of Directors, Janice serves the Aboriginal Human Resources Council to develop and deploy a strategy with the intent to achieve Aboriginal Inclusion across different streams, including talent, business development, Corporate Social Responsibility, marketing and communications and procurement.


Mental Wellness

Initiated and co championed the Mental Health Strategy-Valuing Healthy Minds.

Latest News and Resources

Dec 06, 2016 Recipe for Successful Transformation Includes Relief, Direction, and Belief More >
Oct 24, 2016
Excellence Canada is pleased to announce the 2016 Recipients of the Canada Awards for Excellence More >
Oct 23, 2016

Excellence Canada and PwC Canada are pleased to announce the 2017 Recipients of the Canadian Business Excellence Award.

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Oct 17, 2016 Excellence is about heart, relationships, and how people treat and communicate with each other. #ExcellenceYou More >
Oct 05, 2016 Get certified with the Certified Excellence Professional (CEP) designation. Learn about each driver of the Excellence Innovation and Wellness (EIW) standard. More >
Oct 01, 2016

Healthy Workplace Month 2016:
Everything you need to put your organization on the right track to improve employee wellness, engagement, and happiness

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Aug 04, 2016

Quality is a simple enough concept. But implementing an organizational process to improve and maintain high levels of quality is more complex.

More >