CEP Full-Length Webinar Portal


All of the following courses are available online 24/7.

If you would prefer to attend these courses in person on available dates in the Excellence Canada Course Calendar they can do so for an additional fee of $200 per course.

To begin, click on the course title.

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Welcome

Introduction to the Certified Excellence Professional® Program

 

Core Curriculum

Candidate is to complete all of the following courses:

 

    1. Quest for Quality: Modules 1, 2 & 3

    2. Framework for Excellence/Basics of Quality

    3. Basics of a Healthy Workplace®

    4. Organizational Excellence Assessment
 
 

Elective Curriculum

Candidate is to choose 6 courses from the following list:

 

    1. Introduction to Process Mapping 

    2. Desired State Process Mapping 

    3. Measuring Customer/Stakeholder Satisfaction 

    4. Introduction to Root Cause Analysis 

    5. How to Use a Strategic Decision Matrix 

    6. Understanding the Cost of Quality 

    7. Thinking Strategically About Excellence 

    8. Business Excellence and Benchmarking - A Global Perspective
       
Bonus Content:
    1. The Future of Quality by John Perry

    2. Excellence can Navigate you Through the Storm