BAE4: Modeling Business Processes and Workflows (3 Days)

Dates and Locations

  • Date
  • Location
  • Register

Feb 14, 2017 - Feb 16, 2017
Algonquin College Corporate Training, 340 Albert Street, 11th Floor, Constitution Square, Ottawa, ON
Non-Partner price:
Non-Partner price $1,395.00

To register, please email or call 1-800-263-9648 ext 236

Modeling Business Processes and Workflows (BUS6013)      3 days


This hands-on workshop is a comprehensive introduction to analyzing why an organization does what it does, how it does it, what needs to change and why.   Students will analyze processes and design solutions using techniques like industry-standard process frameworks, value chain analysis and process diagramming notations like Business Process Modeling Notation (BPMN) and Unified Modeling Language (UML) activity diagramming.  Metrics, measurement techniques and process governance will also be covered.


How You Will Benefit

You will explore and apply proven techniques to help you to analyze an organization’s processes to identify and recommend improvements.

In this course, you will learn to:

  1. Apply standard frameworks to identify and structure an organization’s processes.
  2. Model AS-IS and TO-BE processes using BMPN and UML diagramming techniques.


Course Description

A Gentle Introduction to Process Modeling

  • What is a process?
  • What is the difference between a process and a workflow?
  • Apply the concept of process leveling to describe any process.
  • Review industry-standard process frameworks to understand process hierarchies.

Which Processes Should You Improve?

  • Develop a value model to assess your organization’s ability to meet customer requirements.
  • Apply value chain analysis to understand why your organization does what it does.
  • Use business scenarios to identify the AS-IS processes within a value chain.

Core Competencies

  • Analyze the organization’s core competencies in terms of its business processes.
  • Recommend which ones should be kept, and which ones outsourced.

Process Governance

  • Apply a strategic approach to process management.
  • Define the scope of process improvement.

Metrics and measurement

  • Understand what to measure and why.
  • Design a measurement program.

BPM Notation

  • Apply Business Process Modeling Notation (BPMN) to a variety of business situations.

UML Activity Diagrams

  • Apply Unified Modeling Language (UML) activity diagrams to describe and analyze a workflow.

Process Analysis

  • Systematically decompose and analyze any process.
  • Conduct a root cause analysis.

Process Design

  • Apply best practices to process design.
  • Address workflow influences like physical layout, organizational policies and human factors.

Attend This Course If You:

  • Are leading or participating in any process modeling or process improvement initiative.
  • Are involved in projects involving changes to existing business processes to exploit the benefits of Enterprise Resource Planning (ERP) systems like SAPTM, PeoplesoftTM or SiebelTM.
  • Want to learn the best practices and approaches that will help you become a more effective business analyst.
  • Lead or manage a group of business analysts or business process analysts.

Key Topics Covered

  1. A strategic approach to understanding the organization’s core processes and support processes.
  2. Business Process Modeling Notation (BPMN) and Unified Modeling Language (UML) techniques for drawing process diagrams.
  3. Techniques for analyzing processes, including measurement and metrics, root cause analysis and forward-looking problem analysis.

Dedicated sessions are available at our site or at your location.


About BA Essentials

  • Each course in the program includes practical exercises that allow you to build knowledge and skills.
  • Our instructors are skilled facilitators with many years of experience in the field.
  • Students successfully completing the program within three years will be awarded an Algonquin College certificate in Business Analysis Essentials

Courses in the Business Analysis Essentials program include:

  1. Fundamentals of Business Analysis
  2. Accelerated Requirements Elicitation and Analysis
  3. Facilitation Techniques for Business Analysts
  4. Modeling Business Processes and Workflows
  5. Use Case Modeling
  6. Validating and Testing Requirements
  7. Business Analysis in an Agile Environment

Most of the courses can be taken in or out of sequence to complete the full program, although we strongly recommend that you take the Fundamentals of Business Analysis course first, even if you are an experienced business analyst.


You can also take individual courses to fill specific knowledge and skills gaps