Canada Awards for Excellence

The Vice-President Academic & Provost is the chief academic and budget officer of the University of Waterloo. Working closely with the President, he leads and supports the efforts of the deans, faculty and staff to drive academic excellence. The Provost also carries operational and budgetary authority and responsibility.

As a busy and process-driven office that is often the “last stop” for approvals within the University, the Office of the Provost team members have used the Excellence Canada journey to review and reflect on their work, identify strengths and opportunities, and take action to implement positive changes. Key initiatives included applying Lean methodologies to streamline the approval process for staff hiring, developing mission, vision and wellness statements for the Office, and creating an employee handbook to document the Office’s numerous processes.