Welcome to the CEP Online Access Portal!


CEP Full-Length Webinars

  • Quest for Quality: Process Improvement Tools (Modules 1, 2 & 3) (Core)
  • Framework for Excellence/Basics of Quality (Core)
  • Organizational Excellence Assessment (Core)
  • Basics of a Healthy Workplace® (Core)
  • Introduction to Process Mapping
  • Desired State Process Mapping
  • Introduction to Root Cause Analysis
  • How to Use  a Strategic Decision Matrix
  • Understanding  the Cost of Quality
  • Thinking Strategically About Excellence
  • Business  Excellence and Benchmarking - A Global Perspective
  • Planning  for Excellence


CEP e-Learning Courses

  • Introduction to the Framework for Excellence (Core)
  • Introduction to the Healthy Workplace Criteria (Core)
  • Business Fundamentals
  • Introduction to Change Management
  • Management and Team Building
  • Customer Service
  • Time Management Strategies for Success
  • Operations Management
  • Workplace and Personal Skills
  • Management and Supervisory Skills
  • Human Resources
  • Quality Customer Service
  • Introduction to Balanced Scorecard

Registering for the Program

In order to access the courses listed below, you must be enrolled in the Certified Excellence Professional® (CEP) Program. Learn more

Accessing the Course Material

Once you have been enrolled, you will recieve an e-mail from the Manager of Training & Personnel Certification containing two (2) passwords: one for the Full-Length Webinar Portal, and one for the e-Learning Portal.
For candidates who are enrolled in the In-Class/e-Learning combination program, please visit the e-Learning Portal to access your courses.

Confirming Course Completion

We encourage you to record the completion of each course in your CEP Course Tracking Log.
After the completion of each Full-Length Webinar, please feel free to e-mail the the Manager of Training & Personnel Certification at kristen@excellence.ca to obtain a copy of your certificate.
For your e-Learning courses, you will be able to print your certificate immediately after the course.


Please contact us!