Certified Excellence Professional® Program Overview

Mastering Skills to Improve Performance

1) Get Recognized for your Knowledge of Excellence

2) Improve the Performance of your Organization


Are you a driven individual, committed to lifelong learning and personal improvement? Seeking to find ways to maximize your contribution to your company while at the same time opening the door to increased levels of responsibility and promotions?

Excellence Canada offers a certification program for professionals who
wish to be recognized for their expertise in Quality and a Healthy

The CEP Program covers a curriculum of quality, healthy workplace,
process and leadership tools. These tools will provide a well balanced,
comprehensive tool chest for any committed professional who wants to find new
ways to contribute and improve their personal performance as it relates to
their organizational goals and objectives.

While progressing through the Program, candidates will be required to
develop and apply skills within each of the Excellence Canada Framework for
Excellence Drivers:

  • Leadership
  • Planning
  • Customer/Citizen/Client Focus
  • People focus and Healthy Workplace®
  • Process Management
  • Supplier/Partner Focus

These critical elements, taken together, provide for the most effective
organizational learning and can be applied to any company, in any industry,
and at any level of growth. 

CEP certification is a formal recognition by Excellence Canada
that an individual has demonstrated a proficiency within, and comprehension of,
Excellence Principles and Quality tools that can help their organization

 To receive your CEP designation, you must:

  1. Enroll in the program
  2. Complete all of the required courses:

  3. Successfully complete a reflective assignment
  4. Successfully complete a comprehensive exam

Courses are available online (self-study) and in-class at our office in Toronto.
View our training calendar to determine available dates.

>>Enroll today

Customer Testimonials


"The Excellence Canada training has provided a practical tool kit and solid platform from which to prompt strategic change with my organization."
Marlene Grace, CEP
Sun Life Assurance Company of Canada

"The in-depth CEP curriculum has allowed me to develop new skills and enhance my current skills in order to greater align myself with my organization`s mission and vision."
Mark Goodman, CEP
The Law Society of Upper Canada

"I really enjoyed the new “webinar” approach to the courses I was able to take.  I learned at my own pace and on my own time.  The information was clear and the material was easy to reference in the books that accompany the course"
Antonella Palmieri, CEP
Sun Life Financial

"My CEP designation, for now, is to be for me what a PEP certification should be to an organization – an external recognition of achievement."
Ken Shipley, CEP
Maritime Forces Atlantic Headquarters

"After doing the webinars, I honestly have the feeling that this media is as good as the in class course, meaning that I learned as well by Webinar than being in class."
Martin Nadon, CEP
Morneau Shepell

"This program has provided me with essential tools.  Taking this training while my organization was preparing for the PEP process has also been beneficial as I was able to both practice and observe the skills learned in this program."
Kelly Lawrence, CEP
Department of National Defence

"Completing this program was an AHA moment; where there was once ambiguity and vagueness, came clarity!"
Norma Barker, CEP
Ministry of the Attorney General