Organizational Excellence Assessment Pre-Recorded Webinar


Your password is good for one individual to access the units for 30 days.
 
For CEP candidates, your password is good for one (1) year.
 
You will be sent a workbook that goes with the course. Once you have completed all the units we will send you a certificate of completion.
 
This webinar is equivalent to the in-class course and counts towards CEP certification.
 
Download the Participant's Manual here.
 
 
Webinar Introduction: http://connectpro24581019.acrobat.com/p74559936/
 

 
Access Details: http://connectpro24581019.acrobat.com/p50684753/
 
Pre-reading assignment: Download
 

 
Unit 1: Introduction to the Course - 0:02:34
http://connectpro24581019.acrobat.com/p22919883/
 

 
Unit 2: What is Quality and Organizational Excellence - 0:51:39
http://connectpro24581019.acrobat.com/p96968288/
 

 
Unit 3: Engaging the Leaders and Assessment Readiness - 01:00:44
http://connectpro24581019.acrobat.com/p28527575/
 
What's Going on Around here case: Download
 

 
Unit 4: Review the "What's Going on Around Here" Case & Communicating the Initiative - 0:17:13
http://connectpro24581019.acrobat.com/p17056428/
 

 
Unit 5: Take Flight Case Study - 0:11:49
http://connectpro24581019.acrobat.com/p45339256/
 
Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p52157696/
 

 
Unit 6: Activity Review and Selecting and Managing the Assessment Team - 0:54:02
http://connectpro24581019.acrobat.com/p28877610/
 
Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p31715652/
 
Review Activity: http://connectpro24581019.acrobat.com/p72929612/ 0:17:59
 

 
Unit 7: The Prerliminary Assessment & First Cut Report - 0:24:30
http://connectpro24581019.acrobat.com/p58438163/
 
Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p85722053/
 

 
Unit 8: Planning the Main Assessment - 0:18:23
http://connectpro24581019.acrobat.com/p24723321/
 
Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p73039784/
 

 
Unit 9: Question Model - 0:26:43
http://connectpro24581019.acrobat.com/p77639694/
 
Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p24074888/
 

 
Unit 10: Activity Review and Wisdom from a Guru- 0:25:15
http://connectpro24581019.acrobat.com/p41526083/
 

 
Unit 11: Interviews and Focus Groups - 0:32:42
http://connectpro24581019.acrobat.com/p73196381/
 
Webinar Activity Instructions: http://connectpro24581019.acrobat.com/p78081289/
 
Interview Example 1 (11 mins): http://connectpro24581019.acrobat.com/p50237504/
 
Interview Example 2 (10 mins): http://connectpro24581019.acrobat.com/p26145095/
 

 
Unit 12: Interview Activity Review - Difference between Verification and Assessment- 0:22:24
http://connectpro24581019.acrobat.com/p88217883/
 

 
Unit 13: Focus Groups- 00:03:53
http://connectpro24581019.acrobat.com/p90833878/
 
 Focus Group Example 1 (31 mins): http://connectpro24581019.acrobat.com/p88142222/
 
Focus Group Example 2 (12 mins): http://connectpro24581019.acrobat.com/p84531861/
 

 
Unit 14: Focus Group Review, Second Cut Report & Scoring - 0:29:15
http://connectpro24581019.acrobat.com/p65172710/
 

 
Unit 15: Scoring Activity - 0:15:32
 
Handout: Download
http://connectpro24581019.acrobat.com/p88125005/
 

 
Unit 16: Communicating Results - 0:16:30
http://connectpro24581019.acrobat.com/p34618654/
 
 Presentation Example 1 (7 mins): http://connectpro24581019.acrobat.com/p67739181/
 
Presentation Example 2 (6 mins): http://connectpro24581019.acrobat.com/p89988537/
 

 
Unit 17: Wrap up - http://connectpro24581019.acrobat.com/p78587397/