Canada Awards for Excellence

Recipient Profile

VIA Rail Canada

2021 Silver Recipient
Mental Health at Work

VIA Rail Canada’s mandate is to operate the national passenger rail services on behalf of the Government of Canada, offering intercity rail services and ensuring rail transportation services to regional and remote communities. Its objective is to offer a safe, accessible, efficient, reliable, sustainable and environmentally friendly passenger rail service that meets the needs of Canadian passengers.

VIA Rail Canada cares deeply about its employees’ psychological health. It is not only key to individuals achieving their full potential—it is essential to the organization’s success. Among current support measures, VIA Rail Canada has developed a network of VIAWELL Ambassadors to promote health and well-being within the organization. Other measures focus on respect & inclusion and access to resources.


Montreal, QC

3234 Employees

Customer service employees on board VIA Rail trains

“We’re extremely proud to be recognized for our ongoing commitment to supporting the well-being of our employees. With work playing such a significant role in our lives, we strongly believe that, as an employer, we can and should positively contribute to the health and well-being of our people. I’m proud of the work we’ve accomplished, and I look forward to continue learning from Excellence Canada as we progress on our well-being journey. Together, we go further.”

Cynthia Garneau, President and CEO, VIA Rail Canada

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