Certification

At Excellence Canada, certification is our unique approach to national recognition. We invite you to validate your commitment to organizational excellence using our best-in-class standards. Join the growing list of certified organizations, and Canada Awards for Excellence recipients.

Why Certify?

Excellence Canada Certification provides independent validation of progress on your journey to excellence and national recognition.

Certification helps organizations develop strategic initiatives, innovative ideas and solutions, engage and retain customers and employees, and improve the physical and mental health and safety of their employees.

Our unique four level progressive certification program enables your organization to receive national recognition through the Canada Awards for Excellence, the country’s most coveted organizational awards program. Since 2006, the Governor General of Canada has been the Patron of the Canada Awards for Excellence.

Highlights of Certification include:

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A roadmap for continual improvement.

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A strategic and holistic framework that ensures your organization achieves the best possible outcomes across all organizational drivers.

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A common language for embedding excellence principles and processes in decision making at all levels.

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A foundation for improvements and sustainable results.

Total Organizations Certified to Date*

CERTIFIED TO Excellence, Innovation and Wellness Standard

CERTIFIED TO Healthy Workplace Standard

CERTIFIED TO MENTAL HEALTH FRAMEWORK

* Includes recipients certified to earlier standards: Quality, Quality & Healthy Workplace® and Education.

Certify to the Standard That’s Right for You

Excellence Canada offers three globally competitive standards to achieve organizational excellence. Each standard has four levels of certification (Bronze, Silver, Gold and Platinum), comprised of requirements that facilitate progressive implementation. Choose the standard that best meets your needs.

Excellence, Innovation and Wellness® Standard

If you are interested in building a culture of continual improvement across all areas of your organization, then we recommend you take a closer look at our Excellence, innovation and Wellness® Standard.

Healthy Workplace® Standard

If you are interested in transforming your workplace into an engaged and healthy environment, then we recommend you take a closer look at our Healthy Workplace® Standard.

Mental Health at Work Framework

If you are interested in supporting your employees’ mental health, then we recommend you take a closer look at our Mental Health at Work Framework.

Frequently Asked Questions

What is Excellence Canada Certification?

At Excellence Canada, our mission is to help improve organizational performance and recognize excellence. Since our inception, our Standards of Excellence have helped thousands of organizations in Canada, across many industries and sectors, to implement continual quality improvement systems and employee wellness strategies.

We offer three globally benchmarked standards for organizations to achieve excellence and receive certification: Excellence, Innovation and Wellness® , Healthy Workplace®, and Mental Health at Work.

Each standard has four levels of certification (Bronze, Silver, Gold, and, Platinum), comprised of requirements that facilitate progressive implementation. Each level requires:

  • Demonstration of a progressively deeper and broader commitment to excellence
  • Involves meeting and exceeding requirements
  • Demonstration of continuous improvement
  • Measurement of progress
  • Verification by a team from Excellence Canada

Certified organizations qualify for the Canada Awards for Excellence, our country’s most coveted organizational recognition program. Since 2006, the Governor General of Canada has been the Patron of the Canada Awards for Excellence.

Which certification program is right for me?
We offer three certification programs. Choose a standard that best meets your needs.

Excellence, Innovation and Wellness® Standard
If you are interested in building a culture of continual improvement across all areas of your organization, then we recommend you take a look at the Excellence, Innovation and Wellness® Standard. This program is an integrated quality-based management system, based on a holistic strategic framework that ensures organizations achieve the best possible outcomes across all business drivers, including Leadership, Planning, Customers, People, and Processes. Learn More

Healthy Workplace® Standard
If you are interested in transforming your workplace into an engaged and healthy environment, we recommend you take a closer look at our Healthy Workplace® Standard. This program will move you from a traditional health program towards a comprehensive, holistic and healthy workplace system with improved measurable outcomes. Learn More

Mental Health at Work Framework
If you are interested in supporting your employee’s mental health, we recommend you take a closer look at our Mental Health at Work Framework. This program will help you create a strong and supportive work environment that promotes the well-being of employees and creates a psychologically healthy and safe workplace as detailed in the National Standard for Psychological Health and Safety in the Workplace. Learn More

My organization is interested in certification through Excellence Canada. How do we get started?
Excellence Canada recommends using one of our Excellence Canada Certified Coaches to help you and your organization get started on your journey to excellence. A coach will work closely with you to understand your organization’s unique needs and will help you customize your planning and implementation path towards certification.

For more information, contact Bonita at 1-800-263-9648 x233 or bonita@excellence.ca.

What are the benefits of Certification to my organization?

Certification helps organizations develop strategic initiatives, innovative ideas and solutions, as well as engage and retain customers and employees, and improve the physical and mental health and safety of employees. Certified organizations also qualify to receive the Canada Awards for Excellence, our country’s most coveted organizational awards program.

Additional benefits:

  • Facilitates consensus on what needs to be done and establishes a foundation for improvements and sustainable results.
  • Integrates various improvement initiatives and provides a roadmap for continual improvement.
  • Improves communication and provides a common language for embedding excellence principles and processes in decision making at all levels.
What are the costs of certification through Excellence Canada?
The cost for certification is based on the size of your organization, which standard and level your organization is applying for, and whether the organization is an Excellence Canada Partner. At Excellence Canada we recognize that every organization is unique, so a custom quotation is required.
Do we have to be an Excellence Canada Partner to apply for certification?

While it is not mandatory, Excellence Canada partners receive many benefits such as the opportunity to participate on on-site verification visits, network with other partners, access to best practices, and discounts on services and training, to name a few.

What is the certification process?
There are two paths to certification. Click here to learn more.
How long is Excellence Canada certification valid for?
Certification at the Bronze, Silver and Gold Level is valid for two years, while Platinum is valid for three years. Organizations are encouraged to advance to the next level prior to their certification expiry date, however, recertification at the same level is also possible. To maintain Platinum certification and demonstrate continued improvement and sustainability, organizations can re-qualify every three years to receive the Order of Excellence Award, the highest level of recognition under the Canada Awards for Excellence program.
My organization is considering certification through Excellence Canada, but we have some additional questions. Who can we contact to obtain more information?

Excellence Canada would be more than happy to address any questions your organization may have about our certification program. Please complete the contact form and a member of our team will be in touch with you.

What Our Clients are Saying…

The Excellence, Innovation and Wellness Standard has given Ceridian external criteria to validate our strengths, and to identify opportunities for improvement. The feedback from Excellence Canada, along with the network of professionals associated with them, helps us to identify innovative strategies to apply best practices.

Ben Lemire, Business Analyst, Ceridian HCM

The Social Services Department, within the Regional Municipality of Durham, has been transformed. Employees embrace continuous improvement as a way of life and have created the culture of a caring community. As a result of the Excellence Canada program, our approach to excellence and continuous improvement is not something that is done in addition to regular business, it is now seen as the only way to do business.

Dr. Hugh Drouin, Commissioner, Social Services Department, The Regional Municipality of Durham

I’m happy to report that this Board has, in the past two years, made great strides into an area where it refused to go in the past. That is, the area of mental health. They have not only acknowledged the problems brought about by illness, they have also decided to throw money at it when it’s needed. From where we sit this is beautiful in many ways, because it means less suffering for those affected by mental health issues. It means that our members can now get the help which they rightly deserve.

Sergio Cacoilo, Local Union President, OECTA Hamilton Wentworth Catholic District School Board

How we help

Working with your team and drawing from our experience, we create the best possible outcomes for our clients. Includes training, coaching and consulting.

Certification

Excellence Canada certification provides independent validation of progress on your journey to excellence and national recognition.

Partnership

Receive many benefits such as the opportunity to participate on on-site verification visits, network with other partners, access to best practices, and discounts on services and training, to name a few.
Get Started

Ready to Take Your Organization to the Next Level?

Contact Us

Your journey to excellence begins here. For support and service call (416) 251.7600 ext. 233 or email certification@excellence.ca
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Request a Proposal

Fill out the request form and an Excellence Canada Certified Coach will be in touch shortly.

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