by Michael Krone | Mar 4, 2021
Welcome to the COVID19 Care Kit COVID is harshly impacting every aspect of our lives: mental health, relationships, physical wellness and family. We’ve put together an amazing 12 course package of courses to help you through these next few months. Getting Started The...
by Niki Marusic | Jul 26, 2018
Welcome to Improving the Customer Experience (formerly Measuring the Customer Experience) This course will provide you with an understanding of how to measure the customer experience. We will look at who the customer is for your organization and how we identify them....
by Niki Marusic | Jul 26, 2018
Welcome to Building Strategic Relationships with Partners and Suppliers The course will focus on the fundamentals of stakeholder relationships and will show you that the term ‘stakeholder’ refers to a person, group or organization that has a direct or indirect stake...
