by Michael Krone | Mar 22, 2021
Welcome to Current State Process Mapping This course will teach you how to create process maps in varying levels of detail to provide a visual way to understand, analyze, and improve upon a current method of working. Getting Started The online course is for individual...
by Michael Krone | Jan 27, 2021
Welcome to Displaying Data and Decision Making December 9, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:December 9, 2021 |1:00 PM – 4:30 PM ET Course Description:In this course, you will discover how to collect data as it relates to your work...
by Michael Krone | Jan 27, 2021
Welcome to Desired and Future State Process Mapping November 18, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:November 18, 2021 |1:00 PM – 4:30 PM ET Course Description: A “desired” state map describes a new process or changes to be...
by Michael Krone | Jan 27, 2021
Welcome to Root Cause Analysis October 7, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time: October 7, 2021 | 1:00 PM – 4:30 PM ET Course Description: This course examines the systematic process for identifying the “root cause” of...
by Michael Krone | Jan 27, 2021
Welcome to How to Deliver an Effective Presentation August 12, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time: August 12, 2021 |1:00 PM – 4:30 PM ET Course Description:Sometimes we have amazing data to share, and no one cares. Sometimes we have...
