Welcome to Strategic Planning and Execution A strategic plan starts with the vision and ends with the scheduled implementation plan. This course will outline practical tools, concepts and techniques to make planning as strategic as possible. Getting Started The online...
Welcome to Displaying Data and Decision Making December 9, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:December 9, 2021 |1:00 PM – 4:30 PM ET Course Description:In this course, you will discover how to collect data as it relates to your work...
Welcome to Desired and Future State Process Mapping November 18, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:November 18, 2021 |1:00 PM – 4:30 PM ET Course Description: A “desired” state map describes a new process or changes to be...
Welcome to Root Cause Analysis October 7, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time: October 7, 2021 | 1:00 PM – 4:30 PM ET Course Description: This course examines the systematic process for identifying the “root cause” of...
Welcome to Measuring Key Processes and the Customer Experience September 9, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:September 9, 2021 | 1:00 PM to 4:30 PM ET Course Description: This course will provide you with an understanding of how to measure...
