by Michael Krone | Jan 27, 2021
Welcome to Introduction to Process Improvement May 6, 2021 (1:00 PM to 4:30 PM EST) Getting Started Date Time: May 6, 2021 1:00 PM – 4:30 PM EST Course Description: This course will teach you how to design or re-design a current-state process to eliminate...
by Niki Marusic | Aug 11, 2020
Welcome to Desired and Future State Process Mapping December 15, 2020 (1:00 PM to 3:00 PM EDT) Getting Started Date Time: December 15, 2020 |1:00 PM – 3:00 PM EDT Course Description: A “desired” state map describes a new process or changes to...
by Niki Marusic | Aug 11, 2020
Welcome to Root Cause Analysis November 19, 2020 (1:00 PM to 3:00 PM EDT) Getting Started Date Time: November 19, 2020 | 1:00 PM – 3:00 PM EDT Course Description: This course examines the systematic process for identifying the “root cause” of...
by Niki Marusic | Jan 31, 2019
Welcome to How to Deliver an Effective Presentation Sometimes we have amazing data to share, and no one cares. Sometimes we have great news to present about our progress, and no one is listening. Sometimes we have the most interesting update, and it goes over people’s...
by Niki Marusic | Jan 18, 2019
Welcome to Desired and Future State Process Mapping A “desired” state map describes a new process or changes to be made in an existing process and helps to manage the operation of a process by defining the requirements, steps, measures, and contingencies...
