Introduction to Process Improvement (Live Online Course – May 6, 2021)

by Michael Krone | Jan 27, 2021

Welcome to Introduction to Process Improvement May 6, 2021 (1:00 PM to 4:30 PM EST)   Getting Started Date Time: May 6, 2021 1:00 PM – 4:30 PM EST Course Description: This course will teach you how to design or re-design a current-state process to eliminate...

Desired and Future State Process Mapping (Live Online Course – 20/12/15)

by Niki Marusic | Aug 11, 2020

Welcome to Desired and Future State Process Mapping December 15, 2020 (1:00 PM to 3:00 PM EDT)   Getting Started Date Time: December 15, 2020 |1:00 PM – 3:00 PM EDT Course Description: A “desired” state map describes a new process or changes to...

Root Cause Analysis (Live Online Course – 20/11/19)

by Niki Marusic | Aug 11, 2020

Welcome to Root Cause Analysis November 19, 2020 (1:00 PM to 3:00 PM EDT)   Getting Started Date Time: November 19, 2020 | 1:00 PM – 3:00 PM EDT Course Description: This course examines the systematic process for identifying the “root cause” of...

How to Deliver an Effective Presentation

by Niki Marusic | Jan 31, 2019

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Desired and Future State Process Mapping

by Niki Marusic | Jan 18, 2019

Open to access this content