by Niki Marusic | Mar 1, 2020
Welcome to Excellence Essentials In this course we will discuss what is excellence is and introduce you to the Principles of Excellence and drivers of Canada’s integrated quality management framework—Excellence, Innovation and Wellness®. You will also complete a...
by Niki Marusic | Mar 26, 2019
LifePlan™ Innovation is the process of translating an idea into a new product, service, or process that creates value. In this course you will use a self- assessment tool to measure your organization’s current approach to innovation and implement new...
by Niki Marusic | Mar 25, 2019
Leading Change Management Change leadership is the practice of applying a structured approach to transitioning an organization to a future state to achieve expected benefits. In this course you will recognize the important role that people play in making change and...
by Niki Marusic | Feb 11, 2019
Strategies for Fostering Innovation at Work Innovation is the process of translating an idea into a new product, service, or process that creates value. In this course you will use a self- assessment tool to measure your organization’s current approach to...
by Niki Marusic | Jan 31, 2019
Welcome to How to Deliver an Effective Presentation Sometimes we have amazing data to share, and no one cares. Sometimes we have great news to present about our progress, and no one is listening. Sometimes we have the most interesting update, and it goes over people’s...
