by Michael Krone | Jan 27, 2021
Welcome to Current State Process Mapping June 10, 2021 (1:00 PM to 4:30 PM EST) Getting Started Date Time: June 10, 2021 | 1:00 PM – 4:30 PM EST Course Description: This course will teach you how to create process maps in varying levels of detail...
by Niki Marusic | Aug 11, 2020
Welcome to Displaying Data and Decision Making January 14, 2020 (1:00 PM to 3:00 PM EDT) Getting Started Date Time:January 14, 2020 |1:00 PM – 3:00 PM EDT Course Description:In this course, you will discover how to collect data as it relates to your work...
by Niki Marusic | Aug 11, 2020
Welcome to Desired and Future State Process Mapping December 15, 2020 (1:00 PM to 3:00 PM EDT) Getting Started Date Time: December 15, 2020 |1:00 PM – 3:00 PM EDT Course Description: A “desired” state map describes a new process or changes to...
by Niki Marusic | Aug 11, 2020
Welcome to Root Cause Analysis November 19, 2020 (1:00 PM to 3:00 PM EDT) Getting Started Date Time: November 19, 2020 | 1:00 PM – 3:00 PM EDT Course Description: This course examines the systematic process for identifying the “root cause” of...
by Niki Marusic | Jan 31, 2019
Welcome to How to Deliver an Effective Presentation Sometimes we have amazing data to share, and no one cares. Sometimes we have great news to present about our progress, and no one is listening. Sometimes we have the most interesting update, and it goes over people’s...
