PROC402 | Excellence Canada

Introduction to Process Improvement (Live Online Course – May 6, 2021)

by Michael Krone | Jan 27, 2021

Welcome to Introduction to Process Improvement May 6, 2021 (1:00 PM to 4:30 PM EST) Getting Started Date Time: May 6, 2021 1:00 PM – 4:30 PM EST Course Description: This course will teach you how to design or re-design a current-state process to eliminate...

Desired and Future State Process Mapping (Live Online Course – 20/12/15)

by Niki Marusic | Aug 11, 2020

Welcome to Desired and Future State Process Mapping December 15, 2020 (1:00 PM to 3:00 PM EDT) Getting Started Date Time: December 15, 2020 |1:00 PM – 3:00 PM EDT Course Description: A “desired” state map describes a new process or changes to...

Root Cause Analysis (Live Online Course – 20/11/19)

by Niki Marusic | Aug 11, 2020

Welcome to Root Cause Analysis November 19, 2020 (1:00 PM to 3:00 PM EDT) Getting Started Date Time: November 19, 2020 | 1:00 PM – 3:00 PM EDT Course Description: This course examines the systematic process for identifying the “root cause” of...

How to Deliver an Effective Presentation

by Niki Marusic | Jan 31, 2019

Welcome to How to Deliver an Effective Presentation Sometimes we have amazing data to share, and no one cares. Sometimes we have great news to present about our progress, and no one is listening. Sometimes we have the most interesting update, and it goes over people’s...

Desired and Future State Process Mapping

by Niki Marusic | Jan 18, 2019

Welcome to Desired and Future State Process Mapping A “desired” state map describes a new process or changes to be made in an existing process and helps to manage the operation of a process by defining the requirements, steps, measures, and contingencies...