Canada Awards for Excellence

The Law Society of Ontario regulates Ontario’s legal professions in the public interest. Its Corporate Services division provides a wide range of services to both internal and external Law Society clients. Departments include Facilities and Planning, Catering, Client Service Centre, Human Resources, Corporate Resource & Training Centre and Information Technologies.

The division’s excellence journey began nearly 20 years ago, following the Law Society’s creation of a centralized Client Service Centre (CSC) which ultimately attained Gold certification under Excellence Canada’s Progressive Excellence Program in 2015. That experience proved a valuable guide in understanding EIW drivers, assessing the division’s readiness, and taking measures to close existing gaps. Today, the division nurtures a positive organizational culture marked by a commitment to work-life balance, innovation, Green initiatives, voluntarism, many wellness initiatives and resources, and opportunities for advancement and growth.