Part one of the 8 part Leadership Series will help you develop the self-awareness and relevant skills needed to become an excellent leader, essential to creating a more efficient and productive work environment.

In this seminar you will:

• Recognize the importance of self-perception and the importance of self-image in effectively leading others
• Learn how to accurately assess how others perceive you
• Learn how negative leadership can significantly affect the workplace as well as oneself
• Learn how to work with resistance to feedback

Part two of the series encourages a better understanding of the self by examining the root of different communication styles. This seminar will help you revise ineffective strategies, including specific examples for each communication style.

In this seminar you will:

• Learn how environmental and individual stressors contribute to your world view
• Understand the effects your experiences have on your communication style
• Identify your communication style based on this learn to communicate more effectively.

Part 3 of the series will help you further develop your self-control and a sense of concern for others. In this way you will learn to communicate more respectfully, cultivating a more productive work environment. 

In this seminar you will:

• Understand why you need self-control and how it can be achieved
• Learn specific techniques to develop a more empathic approach to your communication
• Learn how not to communicate and instead learn to coach for success

In part 4 of the series you will learn about the power of body language, and get some techniques that will help you project confidence and respect.

In this seminar you will:

• Become more aware of the impact your body language has on perceivers
• The do’s and don’ts of non-verbal and para-verbal communication
• Learn to choose body language that aligns with your communication goals

With these three skills you’ll be more successful in your interpersonal relationships, both at home and at the office.

In this seminar you will:

• Learn how to use “I” messages
• Listen to understand, solve problems, and inspire others
• Learn how to demonstrate respect. in all your interactions

Giving feedback can be challenging.It can sometimes come across as negative criticism and at other times we avoid giving feedback because we don’t know what to say or how to say it.

In this seminar you will:

• Learn the 6-part process for giving feedback
• Dealing with resistance
• Learn what to say, along with scripts to help you apply the understanding

Receiving Feedback with Confidence

• How to avoid defensiveness, blaming, avoidance and attack when receiving uncomfortable feedback
• What to say and how to act when receiving feedback
• Learning from feedback

We all encounter difficult people at some point in our professional lives. Dealing with them effectively means not only learning to manage our own reactions and communication style, but also being able to identify and understand what’s really going on with that difficult person in the workplace.

In this seminar you will:

• Learn to understand the difficult person
• Understand how to manage the difficult person

We all encounter difficult people at some point in our professional lives. Dealing with them effectively means not only learning to manage our own reactions and communication style, but also being able to identify and understand what’s really going on with that difficult person in the workplace.

In this seminar you will:

• Understand Stress
• Learn Techniques and Tools
• Learn How Changing Your Behaviour Will Reduce Stress