Current State Process Mapping – 2021

Current State Process Mapping – 2021

Welcome to Current State Process Mapping This course will teach you how to create process maps in varying levels of detail to provide a visual way to understand, analyze, and improve upon a current method of working. Getting Started The online course is for individual...
COVID Care Kit (3 month package)

COVID Care Kit (3 month package)

Welcome to the COVID19 Care Kit COVID is harshly impacting every aspect of our lives: mental health, relationships, physical wellness and family.  We’ve put together an amazing 12 course package of courses to help you through these next few months. Getting Started The...
Conducting Organizational Assessments

Conducting Organizational Assessments

Welcome to Displaying Data and Decision Making December 9, 2021 (1:00 PM to 4:30 PM ET)   Getting Started Date Time:December 9, 2021 |1:00 PM – 4:30 PM ET Course Description:In this course, you will discover how to collect data as it relates to your work...
Displaying Data and Decision Making (Jan 14, 2020)

Displaying Data and Decision Making (Jan 14, 2020)

Welcome to Displaying Data and Decision Making January 14, 2020 (1:00 PM to 3:00 PM EDT)   Getting Started Date Time:January 14, 2020 |1:00 PM – 3:00 PM EDT Course Description:In this course, you will discover how to collect data as it relates to your work...
Root Cause Analysis (Live Online Course – 20/11/19)

Root Cause Analysis (Live Online Course – 20/11/19)

Welcome to Root Cause Analysis November 19, 2020 (1:00 PM to 3:00 PM EDT)   Getting Started Date Time: November 19, 2020 | 1:00 PM – 3:00 PM EDT Course Description: This course examines the systematic process for identifying the “root cause” of...
Excellence Essentials

Excellence Essentials

Welcome to Excellence Essentials In this course we will discuss what is excellence is and introduce you to the Principles of Excellence and drivers of Canada’s integrated quality management framework—Excellence, Innovation and Wellness®. You will also complete a...
LifePlan™

LifePlan™

LifePlan™ Innovation is the process of translating an idea into a new product, service, or process that creates value. In this course you will use a self- assessment tool to measure your organization’s current approach to innovation and implement new...
Leading Change Management

Leading Change Management

Leading Change Management Change leadership is the practice of applying a structured approach to transitioning an organization to a future state to achieve expected benefits. In this course you will recognize the important role that people play in making change and...