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Excellence Canada announces the recipients of the 2021 Canadian Business Excellence Awards for Private Businesses

Excellence Canada announces the recipients of the 2021 Canadian Business Excellence Awards for Private Businesses

Excellence Canada is pleased to announce that, at the fifth annual Canadian Business Excellence Awards for Private Businesses, 26 Canadian organizations will be receiving the Canadian Businesses Excellence Awards for clearly demonstrating a strategic approach to successfully improving business performance and achieving goals, with a focus on the following three key performance areas: Delighted Customers; Engaged Employees; and Innovation.

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The Employee Experience, and why it should be your top priority in 2021

The Employee Experience, and why it should be your top priority in 2021

For the majority of organizations, the customer’s experience is priority number one. In today’s world, options are plentiful, and if a customer’s experience is not seamless they will simply go elsewhere. As a result, strategy and resources are dedicated to retaining customers, reducing attrition, and attracting new customers.

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