by Michael Krone | Mar 5, 2021 | News
Written by: Kristen Dunn For the majority of organizations, the customer’s experience is priority number one. In today’s world, options are plentiful, and if a customer’s experience is not seamless they will simply go elsewhere. As a result, strategy and resources...
by Michael Krone | Feb 8, 2021 | News
Excellence Canada launches its latest framework for continual improvement, the Organizational Excellence Standard, to help organizations adapt to the pandemic and the future of work. Toronto, Ontario, Feb. 8, 2021—Excellence Canada, an independent not-for-profit...
by Michael Krone | Jan 26, 2021 | News
Our Friends at the Centre for Organizational Excellence Research in New Zealand are doing some interesting research that Canada Awards for Excellence recipient organizations might be interested in. Details about their survey are here: Calling all Business Excellence...
by Michael Krone | Jan 4, 2021 | Insights, News
TORONTO, Jan. 04, 2021 (GLOBE NEWSWIRE) — Through a strategic alliance for employment equity and organizational excellence, The Inclusion Project (TIP) and Excellence Canada (EC) are supporting Canada’s top organizations, institutions, and stakeholders to...
by Russ Gahan | Jul 26, 2020 | Insights, News
Now, as our organizations are still reeling from a cruel body blow and are hunkered down in a protective position, we have already begun thinking about ramping operations back up in a changed world. But our runway for takeoff may be cluttered with some obsolete...
by Michael Krone | Mar 26, 2020 | Excellence Tips, Healthy Workplace, Insights, News
Your immediate organizational priorities and needs have changed dramatically during this pandemic. Normal is pretty much out the window. Things like quarantining, self-isolation, and social-distancing have become topics that dominate agendas of our online staff...
