by Michael Krone | Jun 11, 2024
Welcome to Accessibility for Ontarians with Disabilities Training The Accessibility for Ontarians with Disabilities Act (AODA) requires all Ontario employers to train their employees on the requirements of the AODA. In this online compliance training, participants...
by Michael Krone | Mar 7, 2022
Course Description Reactions to stress account for 80% of doctor visits. Stress reactions are created by both external factors, such as conflict, financial difficulties and caregiving, as well as from internal factors such as how we perceive challenges, problem...
by Michael Krone | Mar 7, 2022
Course Description In this series of 5 courses, Dr. Elana Rosencrantz helps viewers understand the many aspects of Posttraumatic Stress Disorder and provides supportive helpful information, skills and techniques for sufferers of PTSD, their friends, colleagues and...
by Michael Krone | Mar 7, 2022
Course Description Feeling “blue” or sad is a normal response to life’s challenges and disappointments. Depression is not the same as normal sadness because it overwhelms a person’s ability to function in everyday life. Unrelenting feelings of...
by Michael Krone | Mar 7, 2022
Course Description Managing Anxiety Series Everyone experiences feelings of anxiety when faced with overwhelming situations. Anxiety becomes a problem, however, when it interferes with our ability to function in our daily lives or intrudes on our sense of self as a...
by Michael Krone | Mar 7, 2022
Course Description Part 1: Understanding Addiction While most people immediately think of addictions to drugs or alcohol, there are many other types of harmful addictions we often don’t think about. When left untreated, addictions not only lead to problems for the...
by Michael Krone | Feb 25, 2022
Welcome to Conducting Organizational Assessments April 5, 2022 (9:00 AM to 12:30 PM ET) Getting Started Date Time:April 5, 2022 |9:00 AM – 12:30 PM ET Course Description:Organizational Excellence Assessment is a methodology to assess how an organization’s...
by Michael Krone | Jan 31, 2022
Welcome to Strategic Planning and Execution A strategic plan starts with the vision and ends with the scheduled implementation plan. This course will outline practical tools, concepts and techniques to make planning as strategic as possible. Getting Started The online...
by Michael Krone | Mar 24, 2021
by Michael Krone | Mar 22, 2021
Welcome to Current State Process Mapping This course will teach you how to create process maps in varying levels of detail to provide a visual way to understand, analyze, and improve upon a current method of working. Getting Started The online course is for individual...
by Michael Krone | Mar 4, 2021
Welcome to the COVID19 Care Kit COVID is harshly impacting every aspect of our lives: mental health, relationships, physical wellness and family. We’ve put together an amazing 12 course package of courses to help you through these next few months. Getting Started The...
by Michael Krone | Feb 8, 2021
Welcome to Displaying Data and Decision Making December 9, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:December 9, 2021 |1:00 PM – 4:30 PM ET Course Description:In this course, you will discover how to collect data as it relates to your work...
by Michael Krone | Jan 27, 2021
Welcome to Displaying Data and Decision Making December 9, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:December 9, 2021 |1:00 PM – 4:30 PM ET Course Description:In this course, you will discover how to collect data as it relates to your work...
by Michael Krone | Jan 27, 2021
Welcome to Desired and Future State Process Mapping November 18, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:November 18, 2021 |1:00 PM – 4:30 PM ET Course Description: A “desired” state map describes a new process or changes to be...
by Michael Krone | Jan 27, 2021
Welcome to Root Cause Analysis October 7, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time: October 7, 2021 | 1:00 PM – 4:30 PM ET Course Description: This course examines the systematic process for identifying the “root cause” of...
by Michael Krone | Jan 27, 2021
Welcome to Measuring Key Processes and the Customer Experience September 9, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:September 9, 2021 | 1:00 PM to 4:30 PM ET Course Description: This course will provide you with an understanding of how to measure...
by Michael Krone | Jan 27, 2021
Welcome to How to Deliver an Effective Presentation August 12, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time: August 12, 2021 |1:00 PM – 4:30 PM ET Course Description:Sometimes we have amazing data to share, and no one cares. Sometimes we have...
by Michael Krone | Jan 27, 2021
Welcome to Employee Happiness – Maximizing Engagement, Satisfaction and Morale July 8, 2021 (1:00 PM to 4:30 PM EST) Getting Started Date Time: July 8, 2021 | 1:00 PM to 4:30 PM EST Course Description:It is only natural to believe that employee happiness...
by Michael Krone | Jan 27, 2021
Welcome to Current State Process Mapping June 10, 2021 (1:00 PM to 4:30 PM EST) Getting Started Date Time: June 10, 2021 | 1:00 PM – 4:30 PM EST Course Description: This course will teach you how to create process maps in varying levels of detail...
by Michael Krone | Jan 27, 2021
Welcome to Introduction to Process Improvement May 6, 2021 (1:00 PM to 4:30 PM EST) Getting Started Date Time: May 6, 2021 1:00 PM – 4:30 PM EST Course Description: This course will teach you how to design or re-design a current-state process to eliminate...
