2021 Performance Excellence Summit & Canada Awards for Excellence

Building Back Better:
Reimagine. Restructure. Recover.

Recorded Videos from November 2nd thru 4th, 2021

Tuesday, November 2nd, 2021

Welcome and Keynote Addresses

Click on the Title or Gold+ for more information. Click on the thumbnail picture to watch the video.

Welcome from Co-Hosts – Iva Grbesic, Content Creator & regular on Cityline’s Makeover Madness, and Adam Stoehr, VP Education and Research, Excellence Canada
We’ll start off with a welcome from our Co-hosts and kick off Day 1.
Keynote: Relentless Adaptation - 4 Digital Trends Accelerating & How to Thrive in Chaos - Amber Mac, Speaker, Author, Host, Entrepreneur

In this talk, Amber Mac addresses four technology trends in a state of rapid acceleration during COVID-19 and their impact on the future of work. As more and more businesses of all shapes and sizes put measures in place to create a decentralized workplace, Mac explains how the digitization process is changing what skills are absolutely essential to survive (and thrive) in 2021 and beyond. Using real-world examples of organizations and individuals practicing relentless adaptation, Mac’s talk is part practical, part inspirational, and all urgent and relevant.

Keynote: It’s Time for a Workplace Renaissance: Building High Performance Cultures Where People Thrive – Marv Franz, Founder and Principal, New Vantage

Why are organizations today struggling to retain talent and build engaged cultures? A worn-down workforce is restless and looking for change. Beneath this discontent is a heightened human need for belonging, wellbeing and purpose. As organizations redesign business models, adapt to flexible work environments, address burnout, and compete for the best talent, they will need to fully engage this reality rather than simply try to manage it.

What if organizations reimagined work with human thriving at the core? What if strengthening the mental wellbeing of employees at work was everyone’s responsibility? What kind of ‘never before’ innovation and alignment would emerge if employees deeply owned the purpose of the organization? Imagine how teams would flourish if everyone felt like they belong and had value? It’s time for a workplace renaissance. Perhaps this is not a crisis but rather an opportunity to reimagine a greater purpose not only for the workforce but also for the new purpose driven customer.

Wednesday, November 3rd, 2021

Day 2 Welcome and Keynote Addresses

Click on the Title or Gold+ for more information. Click on the thumbnail picture to watch the video.

Welcome from Co-Hosts – Iva Grbesic, Content Creator & regular on Cityline’s Makeover Madness, and Adam Stoehr, VP Education and Research, Excellence Canada

Day 2 will start off with a welcome from our Co-hosts.

Keynote: From Great to Good – Ryan McCarty, Author, International Renowned Speaker, and the Co-Founder of Culture of Good, Inc.

The workforce of today seeks work that gives them a sense of purpose. But how do we discover our “Why” or higher purpose? And once we know our purpose, how do we honor it through a more purposeful, human work experience? When we bring our soul to work, we craft our passion into our everyday work in ways that align our what with our why.

Most days, what we have to get done (the whirlwind) overshadows why we do it in the first place. This can lead to a lack of happiness & motivation, causing feelings of emptiness. So how can our contribution spark the change we want to see in the world? When we bring our soul to work, we align our passion and contribution together for a more positive, fulfilling workplace and world.

Learn how to:

  1. Pinpoint your and your organization’s purpose to foster a more fulfilling work experience.
  2. Authentically share the good you do to attract and keep the best employees and customers.
  3. Commit to embedding good into the DNA of your business for a more engaging culture.
Keynote – Feel Good First: Comedy as Your Secret Weapon – Robert Hawke, Speaker, Author, Comedian and Cancer Survivor

Laugh It Off: Harnessing Humour at Work will teach your team how to use humour to reduce their level of stress, improve their mental health and increase their productivity.

Wednesday, November 3nd, 2021

Day 2 Breakout Sessions

Click on the Title or Gold+ for more information. Click on the Video to watch.
A Risky Business – Refreshing our Approach to Enterprise Risk in Healthcare – Farah Ismail, SVP, Excellence, Integration + Quality for SE Health & Elizz

Risk is synonymous with the healthcare sector but COVID-19 and the dynamic landscape that we are living through has heightened this for all. At SE Health, we seized this time as an opportunity to refresh our Enterprise Risk Approach to effectively manage and mitigate risk across our organization. We are excited to share the what, why and how of our undertaking and share the benefits of risk visibility through the pandemic and beyond!

This session is moderated by Catherine Neville, Vice President, Organizational Excellence, Excellence Canada

A Healthy Future for Canada: Open and Optimistic as we Build Back Better – Michel Rodrigue, President & Chief Executive Officer, Mental Health Commission of Canada

Pull up a chair for an intimate, inspiring conversation with Michel Rodrique, President and CEO of the Mental Health Commission of Canada. Michel will draw from his own leadership philosophy in a discussion with Jennifer Elia about what organizations are and should be doing to support sustainability by prioritizing the health, safety, and wellbeing of employees as we move forward from the pandemic.

Thursday, November 4th, 2021

Canada Awards for Excellence Recognition

Click on the Title or Gold+ for more information. Click on the thumbnail picture to watch the video.

Welcome from Master of Ceremonies, Erin Davis, Radio Host and Bestselling Author

Erin Davis, Radio Host and Bestselling Author is back to lead and present the 2021 Awards.

Chair’s Welcome and Opening Remarks - Shirlee Sharkey, President & Chief Executive Officer, SE Health
Presentation of the Board of Governors' Special Recognition of Achievement Award

The Board of Governor’s Special Recognition of Achievement Awards are presented from time to time, but not necessarily annually to individuals who have demonstrated outstanding leadership and who have made a significant contribution to society. This year we are recognizing three individuals who have made an enormous contribution to the Canadian healthcare system and helping to save lives as a result of Covid-19.

Fireside Chat with Erin Davis and Marnie McBean

Join the conversation with Marnie McBean. Marnie McBean is one of Canada’s most decorated Olympians, and an expert in turning potential into performance. As Canada’s chef de mission at the 2020 Tokyo Olympics and a former Specialist in Olympic Athlete Preparation and Mentoring for the Canadian Olympic Committee, McBean prepared athletes emotionally and psychologically to ensure that they performed at their highest level. Drawing on her years of experience as a performance coach and a top competitor herself, she leaves audiences with a recipe for success that can be applied to all endeavours.

Presentation of the Canada Awards for Excellence

Each year the Canada Awards for Excellence is presented to private, public sector, and not-for-profit organizations that have displayed exceptional performance. This year, marks the 37th year. Join the celebration and hear from award-winning organizations.

Closing Remarks - Allan N. Ebedes, President & CEO, Excellence Canada
partners of excellence

Thank you for Your Continued Support in Excellence


Together, with our partners, we help organizations and their people achieve their highest potential. Connect with us to learn how to sponsor upcoming webinars.