by Niki Marusic | Jul 26, 2018
Welcome to Displaying Data and Decision Making(formerly Advanced Process and Data Analysis Tools) In this course, you will discover how to collect data as it relates to your work processes*,and how to display the collected data using the appropriate graphs and/or...
by Niki Marusic | Jul 22, 2018
Welcome to Root Cause Analysis This course examines the systematic process for identifying the “root cause” of a problem or event and explores various approaches for responding to them. You will learn how to effectively create a problem statement and use...
