by Michael Krone | Feb 25, 2022
Welcome to Conducting Organizational Assessments April 5, 2022 (9:00 AM to 12:30 PM ET) Getting Started Date Time:April 5, 2022 |9:00 AM – 12:30 PM ET Course Description:Organizational Excellence Assessment is a methodology to assess how an organization’s...
by Michael Krone | Jan 27, 2021
Welcome to Displaying Data and Decision Making December 9, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:December 9, 2021 |1:00 PM – 4:30 PM ET Course Description:In this course, you will discover how to collect data as it relates to your work...
by Michael Krone | Jan 27, 2021
Welcome to Desired and Future State Process Mapping November 18, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:November 18, 2021 |1:00 PM – 4:30 PM ET Course Description: A “desired” state map describes a new process or changes to be...
by Michael Krone | Jan 27, 2021
Welcome to Measuring Key Processes and the Customer Experience September 9, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time:September 9, 2021 | 1:00 PM to 4:30 PM ET Course Description: This course will provide you with an understanding of how to measure...
by Michael Krone | Jan 27, 2021
Welcome to How to Deliver an Effective Presentation August 12, 2021 (1:00 PM to 4:30 PM ET) Getting Started Date Time: August 12, 2021 |1:00 PM – 4:30 PM ET Course Description:Sometimes we have amazing data to share, and no one cares. Sometimes we have...
