Desired and Future State Process Mapping (21NOV18)



Course Code: PROC301
Location: Live Online Course
Date and Time: November 18, 2021 1:00 PM – 4:30 PM ET


A “desired” state map describes a new process or changes to be made in an existing process and helps to manage the operation of a process by defining the requirements, steps, measures, and contingencies of a new or redesigned process. In this course you will design or redesign a process at three levels of detail (Level 1, 2 and 3 process maps).