Canada Awards for Excellence

The Real Estate Board of Greater Vancouver (REBGV) is an association representing more than 14,000 REALTORS® and their companies. REBGV provides a variety of member services, including the Multiple Listing Service^®. Ten local real estate brokers founded the association in 1919 to provide those engaged in real estate with the tools, information and services necessary to serve the home buying and selling needs of Greater Vancouver’s residents.

In 1996, the association embarked on a journey of continuous improvement with the National Quality Institute, which later rebranded to Excellence Canada. Talk with anyone who works at REBGV and they’ll tell you that their relationship with Excellence Canada makes them better. REBGV’s methodology for improvement includes implementing Excellence Canada’s Standards in their daily work. They systematically identify fail points throughout the organization, create efficiencies and continuously improve their business processes, culture, and, above all, service to their members.